If the product was not received even after the transaction has been completed, please follow the instructions below to receive products you have not received.

■ Receive products that were not received.

- Completely close the game client and restart the game.

- Click on the top right 'Option' button

- Enter the Store.

If products have still not been received after following the instructions, please contact the Customer Center so we can confirm the issue and provide you with help in a timely manner.